It’s extremely important to us at Reliable Forklift Sales to keep our customers happy. Whether that’s providing exceptional forklift training, or recommending the right forklift part, or delivering a same-day forklift rental; we do it all for our customers.
See what our satisfied customers had to say about us below. Feel free to leave your own review as well. Still not sure? Check out our reviews on Google as well.
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Your guys today were awesome!!! Battery pack is replaced and Mike will do the pm and check the charger tomorrow morning at 8 am at the Earll warehouse. I will take it there tomorrow morning. Thanks for your help!!! Mike is the best!!!!
Smart businesses realize that success is all about forging the right partnerships. For our company to provide exceptional products and services to our customer base, we must be extremely selective with who we select as our vendors and business suppliers. When it comes to our material handling needs, we choose Reliable Forklift. Their knowledgeable sales staff and service personnel consistently exceed our expectations and their ethics, values, and commitment to excellence are exactly what we look for in a trusted business partner. I would not hesitate to recommend Mark and his team to any business looking
for an exceptional material handling resource. Simply put, they understand that to reach your goals, you don’t get there alone.
We own two RV Dealerships in the valley, having been in business for the past 54 years. For the past 15-20 years we have leased Toyota Forklifts for both of our locations. Last year, as the leases of two of our Toyotas were expiring I went shopping for forklifts. It was my great fortune to call Reliable Fork Lift.
Keith, our original salesman gathered all the info as to what we were interested in, sizes, fiancé options etc. He compiled for us a very nice, bound, presentation on 4 different forklifts. His knowledge and organization was far superior to any other forklift company. Reliable brought out two Baoli 7,000 lbs. forklifts so we could work with them for several days. We ended up purchasing (2) Baoli’s, one
for each location. As it turned out, the Baoli’s were perfect in every way with one exception; they were unable to pick up our heaviest fifth wheels in order for us to do repairs on the front jacks. After getting ahold of Vic Villont as well as Brett Mohrman, these fellas flew into action. All sorts of possibilities were
discussed; trading them on bigger forklifts, returning them & starting over etc. etc. Every idea and option were enthusiastically researched and discussed by Vic and Brett. In the end, they sent out a pair of Doosan 8,000 lbs. forklifts for us to play with. We ended up purchasing both of them, as well as keeping the Baoli’s. I honestly believe, any other Forklift company would have handled our problem a lot differently and a lot less satisfactorily. I cannot say enough about Vic and his organization. They are truly professional.
It has been a pleasure dealing with You and Vic. One of Your competitors asked what the determining factor of our decision in choosing a vendor was. Our GM stated, “Reliable was spot on. Their Salesman worked the deal, He followed up immediately. He offered and delivered two new Forklifts for field testing FOC. He spent several hours over two days going over the equipment with our operators to be sure they understood what options the units had and how to operate each unit”. On my side, Vic and Yourself took time to return to my office and meet with me personally to answer evolving questions. You both sold me on Your intent to deliver unmatched Customer Service. We look forward to a lasting relationship going forward.
I absolutely LOVE the forklift. It makes my job a WHOLE lot easier. Thank you so much for your input in helping me get the forklift.
Scott: I just wanted to send you an e-mail and let you know how fantastic you are! Also, the customer service we have had from Reliable and Steven is outstanding! We wouldn’t go anywhere else! Thank you for always being there for us and our needs.
Reliable Forklift Sales takes great care of us. Our work environment is extremely hot and dusty. Reliable Fork Lift keeps our forklifts and clamp trucks usable in this extreme environment. They perform all preventive maintenance in a timely manner and are quick to respond to any emergency service needs.
We have been partnering with Reliable Forklift for many years. We have purchased a variety of forklifts from them and use them for planned maintenance, service, repairs; just about everything that has to do with moving material. Obviously, the products they represent speak for themselves. They work hard at maintaining a strong relationship with us and are good communicators. They are definitely our go-to guys!